Recent Posts

Water damage: 3 types of water

7/9/2019 (Permalink)

When dealing with water damage, its important to know what kind of water you are dealing with. Not all water can be dangerous, but some, such as black water can contain harmful bacteria. SERVPRO of East Brown County is specialized in handling all types of water. SERVPRO Of East Brown County offers years of experience and equipment ready to take care of your needs, no matter the time or day.

Clean Water (category 1)

This water is clean and uncontaminated and poses no harm to humans and animals. An example of clean water can be a broken incoming water line or an overflowing sink water. This type of water can be treated by drying the affected areas.

Grey Water (category 2)

This water may contain some contaminates. Grey water can potentially harm humans and animals, if exposed. Examples of grey water can be water used in washing machines, sinks, and showers. Many people use grey water for gardening and irrigation purposes.

Black Water (category 3)

The EPA says that “black water is any waste from toilets or urinals and contains disease-causing bacteria and viruses that can result in human illness from direct contact.” It’s crucial to contact a professional if you suspect you have black water in your home or business. Black water must be dealt with more carefully since it can contain contaminants that can cause illness, SERVPRO of East Brown County is prepared with experience and specialized equipment to safely remove and sanitize the affected area. An example of black water is a drain back up in the basement or a clogged toilet overflow.

Contact Us today

If you have a reason to believe your home or business has been affected by clean, grey, or black water, professional help is required. The longer water sits in your home or business, the more damage it can cause. Besides water damage, mold can quickly develop if prompt action is not taken. It’s important you call a professional like SERVPRO of East Brown County to help with water damage and prevent mold from occurring. SERVPRO of East Brown County is always here to help you with your water damage needs, whether it’s a flooded basement, sewer back up, or mold.

Summer car seat safety

7/9/2019 (Permalink)

With warm and fun activities to do outside, summer can be quite a fun season. Summer means school is out, there’s more freedom, and new set of worries. From bug bites to sunburns, potential summer dangers arise, and especially with small children and car seats. We’ve gathered some tips to help you with car seats and summer.

  • Have your car seat inspected
  • Did you know you can get your child’s car seat inspected? There are car seat experts in our Green Bay community that will inspect and make sure your car seat is installed properly at no charge!
  • Pack extra liquids
  • With children in the car, it’s a good idea to bring extra liquids and stay hydrated. It’s better to be safe than sorry.
  • Install a backseat mirror
  • When you can’t see your child, especially if they are rear facing, it may cause some anxiety. Consider installing a back-seat mirror that allows you to keep on eye on your child to make sure they are comfortable and not overheating.
  • Never leave a child alone in the car
  • This goes without saying, but never leave your child/ren in a car seat alone. With a change of routine, you might accidentally think your child is in a different place, but they can really be in the back seat of your car.
  • Keep loose items secured. Whether your family is going to the beach or on a road trip, make sure any loose items such as strollers, suitcases, or beach chairs are properly secured. Any large items can become dangerous projectiles in the event of a crash.

The national highway traffic safety administration (also known as NHTSA) reminds parents to thoroughly check through their vehicles before locking it up. By being aware of several safety tips, you are already helping your family stay safe this summer!

SERVPRO of East Brown County offers fire damage restoration

7/9/2019 (Permalink)

Fires can move quickly and cause more damage than one thinks. However, often times even small fires can cause large scale damage. Smoke odor and soot can quickly create a harmful environment in your Green Bay home or business and create a big mess that needs to be cleaned up. Besides the building structure, your personal contents and furniture also needs cleaning and everything needs to be deodorized.  SERVPRO of East Brown County can provide cleanup after a fire, smoke and soot damage. Our team is ready to handle any size of damage with years of experience and specialized equipment.

What is Soot?

What really is soot? Soot sounds like a simple word but is much more complicated than that. According to, the definition of soot is “A deep black powdery or flaky substance consisting largely of amorphous carbon, produced by the incomplete burning of organic matter.” Soot is very small in size. Soot is about 2.5 micrometers or smaller in diameter! Soot is about 1/30 diameter smaller than a single piece of human hair! The combination of the toxic substance and tiny particles is what makes soot dangerous.

Is soot harmful?

The simple answer is, yes. A house fire can burn many types of material from wood to paper to plastic, causing dangerous soot in the home. Since the soot particles are extremely tiny, it makes it easier to accidentally breathe in unwanted soot. Exposure to soot can cause respiratory problems if not cleaned up properly.

Cleaning up soot

Because of soot’s extremely tiny particles, those particles can easily be spread throughout areas of your home or business making it harder to effectively clean up contaminated areas. Avoid the hassle and the potential risks of cleaning soot on your own without the proper equipment and instead call in the professionals.

Call Us Today

SERVPRO Of East Brown County is ready to any clean up any fire, smoke and soot damage, both large and small. Call us today to get smoke and soot damage out of your home!

Fire prevention: keeping our pets safe

7/9/2019 (Permalink)

As much as we try to prepare ahead for the unexpected, an emergency may still happen. An estimated 500,000 pets are affected by fire annually. Thinking of all individuals in our family including pets can help minimize damage. Here at SERVPRO of East Brown County, we want to make sure your pets stay safe. We’ve gathered some helpful tips to make sure your pet stays safe ahead of a fire.

  • Note where your pets like to sleep or nap. If there’s a fire and you cannot locate your pet right away, you may want to check the area where your pet loves to hang out or likes napping.
  • Keep the address and phone number of your pet’s vet handy. If your pet does get hurt or injured, you’ll know exactly where to call.
  • Pack your pet’s supplies in your emergency kit. If your family already has an emergency kit (a kit with all your family’s important items) don’t forget to add your pet’s id tags and any important documents concerning your pet.
  • Pet proof your home. Most fires can be preventable. You can also help prevent a fire by keeping your pet away from fireplaces, stove tops, and candles.
  • Make sure your smoke detectors are working. Double check that your smoke detectors are working as they should be. Keep extra batteries as a backup.

Fun Fact: Did you know July 15 is National Pet Fire Safety day? 

Contact Us for your Fire Damage Needs

Here at SERVPRO of East Brown County, we love our pets. Boo, our owner’s pet loves to stop by occasionally to check in on employees. Checkout our Facebook page “SERVPRO of East Brown County” every Tuesday for updates on #BooDayTuesday!  Remember if fire strikes your home, SERVPRO of East Brown County can help you recover and get back on your feet and make it look “Like it never even happened.”

Fire prevention: kitchen safety

6/17/2019 (Permalink)

Any kind of fire can be a devastating event. According to the National Fire Protection Association Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and Christmas Eve. Kitchen fires can start rapidly but knowing what to do in case of a fire can help minimize further potential damage.

Grease fire

The number one thing to know about grease fires is not to use water to put out the fire in your kitchen. Water and grease are opposites, by using water you can accidentally be splashing grease around your kitchen. Instead, cover up the fire with a lid if possible. If you feel like the fire may spread, get out and call 911 immediately.


Make sure your stove top and oven are always clean. If not, clean those areas before you begin cooking to prevent any grease or food igniting on fire. Keep towels, loose clothing, and dish rags away from your stove top to prevent anything from igniting on fire. If a fire starts inside the oven, immediately shut it off and keep the door shut to allow the fire to burn out by itself.


There can be a variety of reasons for a microwave fire to occur. Accidentally, leaving metals such as utensils or foil can cause a spark and ignite. Leaving food cooking in the microwave for longer than it should be can also be a culprit. Unplugging the microwave and leaving the door shut can help allow the fire to suffocate inside.

What to expect after a fire

According to the National Fire Protection Association, cooking equipment is the leading cause to home fires and fire injuries. If a fire and corresponding soot and smell spreads in your home due to a grease fire, oven fire, or even a microwave fire, get out and call 9-1-1. SERVPRO of East Brown County is ready to help in case of any fire in your home by cleaning up and replacing damaged structure, cleaning all soot away, and deodorizing any smell. SERVPRO of East Brown county will make your home look "Like it never even happened”  after a kitchen fire.

Thunderstorm preparation in East Brown County

6/13/2019 (Permalink)

Despite thunderstorm’s small size, they can still be dangerous in our east Green Bay community. Thunderstorms can include lighting, flash flooding which can cause water damages to properties, heavy winds which can knock down trees and cause outages, tornadoes, and hail.  They can occur at any time of the time year but are more likely to happen during the spring and summer seasons in Wisconsin.

What are considered severe thunderstorms and what causes them?

Contrary to popular belief, not all thunderstorms are severe. The national weather service does not consider a thunderstorm “severe” unless it's capable of producing one or more of these conditions:

-hail one inch or larger in diameter

-winds equal or exceed 58 miles an hour

-funnel cloud or tornado

Besides looking at east Green Bay weather reports, another way to detect an oncoming storm is to look for cumulonimbus clouds. Cumulonimbus clouds are large dense, tall vertical clouds that are often associated with thunderstorms.   Thunderstorms form when there is moisture, unstable air and lift. They often develop ahead of cold fronts, an area where warm and cool air is unstable.

How to plan for a thunderstorm?

As soon as you hear thunder, you should go inside immediately. Make sure your outside furniture (and belongings) are secure. If boating or swimming outside, get to land and find a safe shelter or go to your vehicle as soon as possible. Avoid any flooded roadways, remember “turn around, don’t drown!”  Pay attention to weather reports and warnings and sign up for weather alerts from our local East Green Bay news stations.

If your sump pump stopped working and/or your basement flooded due to a storm it is best to contact SERVPRO of East Brown County as soon possible to avoid further damages. Remember SERVPRO of East Brown County is open 24/7/365. We are ready to help you in case of any water damage in your property.

Firework safety in our Green Bay community

6/4/2019 (Permalink)

Before we know it, July 4 will be here, and firework displays will start happening in our community. It’s important we stay safe and keep our neighbors and loved ones out of harms way. But how can we avoid danger? Around 200 people enter an emergency room due to firework accidents. Avoid a hospital trip by following these tips provided to you.

Fireworks Safety Tips:

  1. Make sure fireworks are legal in your area before buying
  2. An adult should always supervise children around fireworks
  3. Never allow young children to play with or ignite fireworks
  4. Never point or throw fireworks at another person
  5. Back up at a safe distance before firing off fireworks
  6. Keep a bucket of water ready in case a fire were to start
  7. Avoid fireworks that are sold in brown bags, those are for the professionals

What About sparklers?

Did you know that sparklers burn up to 2,000 degrees? Sparklers are hot enough to melt through some metals. Sparklers can quickly ignite clothing, and many children have received severe burns from dropping sparklers on their feet. Since sparklers are held in your hand, they are the easiest type of firework to injure you.

Stay Safe

If you’d still like to enjoy the festivities, there are alternate ways to do. You can buy noise makers, balloons with confetti inside, or even a piñata. Keep in mind the safety tips that will keep you from harm when enjoying Independence Day.

If there is a fire in your home, remember SERVPRO of East Brown County is open 24/7/365 ready to serve you.

SERVPRO of East Brown County is ready to handle storm damages in commercial properties

6/4/2019 (Permalink)

Every season brings new challenges to business owners. Whether it’s meeting sales goals, launching new products or hiring more employees, business owners expect those typical obstacles. But what happens when the unexpected happens?

It is crucial that the sooner you call, the more we can restore. SERVPRO of East Brown County offers businesses, ERP’s which stands for emergency ready plans. An ERP should include a list of people to contact, and any important information about your commercial building should a disaster occur. Our number one goal is to help business owners stay open and do business with minimal issues while SERVPRO of East Brown County handles the rest.

As a business owner, when disaster strikes, you may wonder who can take care of your needs? With SERVPRO of East Brown County, our reviews and testimonials speak for themselves! We strive to provide a ‘stress-free’ environment to our customers after a disaster has occurred. SERVPRO of East Brown County will help coordinate your insurance claims. We are also a preferred vendor to many insurance companies.

From highly trained technicians, to a fast response, SERVPRO of East Brown County is ready to handle any storm damages in commercial properties. Our crews work hard to get your business up and running and looking “Like it never even happened.” ®

Have additional questions regarding commercial properties?

Call Us: (920) 434-8224

4 Water Damage Facts Green Bay Residents should know

5/29/2019 (Permalink)

SERVPRO of East Brown County provides ease of mind when it comes to water damage in your home (or commercial property!) We can quickly take care of problems and damage associated with water damage and prevent further damage from happening.  Here are 4 things you should know about water damage. 

  • Water Damage can get worse over time

Even clean fresh water can lead to harmful bacteria lurking around. As water finds its way through the building structure it picks up dirt and bacteria.  As it sits around for several days, these bacteria multiply and also start to smell.  It can cause damage to not just your belongings and home, but also your health. It is essential to repair any water damage as soon as possible, because if not, it can create mold. The longer building materials and contents sit in water the more damage will also occur.

  • Mold can start growing within 72 hours!

Mold needs 3 things to start growing. Mold needs oxygen, moisture, and organic material to feed on. While not all mold is dangerous, there is some mold that can cause health problems such as stachybotrys (black mold). Beyond health issues, mold damages building materials like wood and drywall which sometimes causes them to have to be replaced.  Taking care of water damage quickly can ensure mold damage doesn’t get started.

  • Floodwater can be electrically charged

Floodwater can cause a series of potential issues such as: an electrical fire, shock, and even infectious organisms! It is a good idea to call the fire department, utility company or licensed electrician before walking in standing floodwater.

  • Not all water damage is covered by insurance

It's a good idea to check with your insurance to ensure what type of water damage is covered by your policy. In some cases, you may need to purchase separate coverage for things like sump pump failures. 

Water can quickly spread throughout your home damaging walls, furniture, floors, electronics, and more. Water damage doesn't care if it's 3 in the morning or in the 8pm in the evening. SERVPRO of East Brown County is available to help in situations like these 24/7/365 - including holidays. 

Restoring Your Green Bay area Commercial Property After A Water Damage Event

4/17/2019 (Permalink)

Commercial Restoring Your Green Bay area Commercial Property After A Water Damage Event Our team cleaned up flooding at this Green Bay area nursing home.

Flooding and water damage events at Green Bay area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Brown County

SERVPRO of East Brown County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.