What our Customers say...


They did a great job!

I was very happy with the professionalism and inspection.

Very courteous and polite and explained their service very well.

Thank you for the great clean up job in my basement.  Even though it cost more than anticipated (it was a mess!), there wasn't anyway my family could have done it as we don't have the right equipment.  A special thank you to Angel, Sue, Eleanor and Pete for all the good work they did.  As much as I enjoyed their company, I hope I don't have to call on you soon or again!

Very nice and on time and kept us well informed.  Thanks

Overall, the professional restoration staff was courteous, knowledgeable, and efficient.  Thank You!!

Very Satisfied. They turned a disaster into something we could handle. Thank you. Your employee was awesome - a real pro.

I want to give special thanks to Bill, the project manager, and Sue, the crew chief for their wonderful service.

Bill was the one who came out and did my assessment, and got all the contractors to do the repair job. He always answered all my questions, always returned my calls promptly and professionally. He and the staff did a great job! Thanks.

Very happy with service I received and professional staff over the 3+ days. Would highly recommend your company when disaster hits your home. All my questions were answered and process was explained in detail of what would be occurring with my restoration. Thank You!

All crew members were great. Mel was wonderful. Very helpful and knowledgeable. Very thorough.

Excellent job, great staff!

SERVPRO was amazing! They were very knowledgeable and professional and did a great job of relieving our anxiety in what looked like an overwhelming situation! We can't say enough good things about Luke and his crew.

This is the second time we have worked with SERVPRO of East and West Brown County and we were happy both times. We would definitely recommend the company to others.

Very professional personnel in all areas of clean up, etc. Thank you!

Did a very nice job! Thank you to Bob and his crew!

"We were very pleased with your services from the professionalism to the quality of the actual cleaning. It is very likely we will be returning to SERVPRO for carpet cleaning next year." -Liz from Home Instead Senior Care, Green Bay

Great job on this phase of the project (drying the structure). Looking forward to the next phase of finish work to replace the damaged items.

Thanks so much for the very good job and very good employees. Am finally getting things back to normal. Hope I don't ever need you again!

Did a wonderful job! Very personable, courteous. Crew was not pushy, or negative in any way. Made us feel at ease with our problem.

Every team member from the owner of SERVPRO, to the manager and technicians, were very helpful and considerate of my stressful situation.

We were very impressed by the personnel - their expertise, their understanding of our concerns, their patience with our many questions and their thoroughness throughout the clean-up process.

A Big thank you to SERVPRO and all your crew. You did a wonderful job and we will certainly recommend you!

Thanks to your crew. They were great getting me through this event.

I found the service and care High Quality - I have no further recommendations. I found all that came into my home compassionate and caring. Work ethics were fantastic. I felt I was in good hands - thank you.

Cannot thank you enough for the prompt help you provided in our home. Your crew was awesome!! Thanks again.

I could not be more pleased with the entire staff. Unbelievable work ethic and customer service!

Your team was prompt, knowledgeable, and friendly. It was good to work with them under not-so-great circumstances.

The team that we had work at our home was Awesome!! The professionalism, promptness, and knowledge were above and beyond what we expected! They made us feel at ease. Hats off to your business!! Thank You Thank You Thank You

This was the first time being involved in a matter like this and I was very upset about the mess. All the people that helped clean up the mess were awesome. I would recommend you to anyone who needs your services. Thank you all!