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SERVPRO is Here to Help Brown County Residents with Water, Mold, and Fire Damage 24/7/365

8/4/2017 (Permalink)

General SERVPRO is Here to Help Brown County Residents with Water, Mold, and Fire Damage 24/7/365 SERVPRO is here to help your business or residence anytime day or night when you are in a crisis situation with water, mold, or fire damage.

SERVPRO of East Brown County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
920-499-7050

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Brown County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Brown County

SERVPRO of East Brown County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of East Brown County Adds New Equipment to Fleet

7/31/2017 (Permalink)

General SERVPRO of East Brown County Adds New Equipment to Fleet SERVPRO of East Brown County recently added our 4th Promaster vehicle to our fleet to better serve Green Bay and the surrounding areas.

SERVPRO Of East Brown County recently added additional new equipment to better serve our residential and commercial customer bases in Northeastern WI.   In addition to another new Promaster Commercial van, additional large and extra large low grain refrigerant and desiccant dehumidifiers were added to our line-up as well as numerous air moving fans.  We also added specialty heaters and another portable extractor / flood pumper to our line-up. The additional equipment better positions us to handle our increasing growth as well as very large commercial building water and fire disasters that require large amounts of equipment and expertise.  With the SERVPRO system, we also have regional large loss connections with other SERVPRO operations in the area to team up with additional large loss equipment and labor so we can handle the largest jobs that happen in the Green Bay and the whole state of Wisconsin.

SERVPRO Dries Your Home or Business with Science

7/31/2017 (Permalink)

Water Damage SERVPRO Dries Your Home or Business with Science SERVPRO Dries Your Home or Business with Science

Did you there is actually a science behind the drying process? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. These processes include inspecting the building to detect every component that is wet, measuring how much moisture is in the wet materials, monitoring whether the materials are drying properly and speeding up Mother Nature by using professional drying equipment.
The bottom line is SERVPRO of East Brown County has the training and equipment to help make water damage "Like it never even happened." Call SERVPRO of East Brown County at 920-499-7050.

SERVPRO Handles Biohazard, Vandalism and Crime Scene Cleanup

7/31/2017 (Permalink)

Biohazard SERVPRO Handles Biohazard, Vandalism and Crime Scene Cleanup SERVPRO Will Handle Your Biohazard, Vandalism and Crime Scene Cleanup Needs.

SERVPRO of East Brown County professionals offer fast, reliable biohazard, vandalism, and crime scene clean up and remediation services to residential and commercial property owners. Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments. SERVPRO of East Brown County professionals are trained to safely and effectively remove hazardous biological substances and prepare for proper disposal. Equipped with the necessary safety and cleaning products, SERVPRO helps turn unsafe environments into clean, safe homes and businesses. Call us today at 920-499-7050.

Are You Prepared for a Power Outage in Green Bay?

7/21/2017 (Permalink)

Storm Damage Are You Prepared for a Power Outage in Green Bay? When storms cause power outages and damage in your home or business, it pays to be prepared and have a plan in place.

Emergency Ready Kit

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. Depending on the nature of the disaster road conditions may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages.  If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at www.ready.gov. When storm weather strikes the Green Bay area, knowing what to do until SERVPRO of West Brown County arrives will make a difference.  Call us directly at 920-499-7050 and we will take good care of you.

SERVPRO of East Brown County Mission

7/20/2017 (Permalink)

General SERVPRO of East Brown County Mission Our mission statement guides everything we do for our customers.

SERVPRO of East Brown County proudly serves Green Bay and Brown County and surrounding areas.  Our staff wants to be the best and through training and industry  we believe we are the Premier Restoration Company in the area.

As part of what guides our philosophy and actions on a daily basis in dealing with disasters and our customers, we look to our Mission Statement.

Our mission is to bring order to chaotic situations by:

- Providing excellent customer service

- Using the latest restoration techniques

- Utilizing industry certified professionals

This means we have a real person answer every phone call and we will always go above and beyond to help our customers in every way we can.  

We are trained on the latest restoration techniques and have a full range of industry certified professionals in water, fire, smoke, mold, carpet and upholstery cleaning and mitigation services. See our IICRC certifications here http://www.SERVPROeastbrowncounty.com/restoration-training-certifications

Our purpose is to help our customers and bring order to chaos.  Call us today 920-499-7050 or when your emergency hits and we will bring order to your chaos whether it is a single room in your home or a massive commercial building.  We are here to help!

Green Bay 24 Hour Emergency Water Damage Service

7/18/2017 (Permalink)

Water Damage Green Bay 24 Hour Emergency Water Damage Service SERVPRO of East Brown County provides 24 hour fire and water damage restoration service in Green Bay and surrounding communities

SERVPRO of East Brown County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 920-499-7050

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Brown County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Brown County

SERVPRO of East Brown County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Green Bay Home Have A Mold Problem?

7/18/2017 (Permalink)

Mold Remediation Does Your Green Bay Home Have A Mold Problem? In Green Bay mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of East Brown County can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of East Brown County Today – 920-499-7050

Our Highly Trained Restoration Specialists can restore your Brown County Home

3/10/2017 (Permalink)

General Our Highly Trained Restoration Specialists can restore your Brown County Home We are an IICRC Certified Firm

SERVPRO of East Brown County and West Brown County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Brown County and West Brown County

SERVPRO of East Brown County and West Brown County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Jim Knopf of SERVPRO Raises Over $27,000 for Red Cross in Green Bay

2/26/2017 (Permalink)

Community Jim Knopf of SERVPRO Raises Over $27,000 for Red Cross in Green Bay Jim Knopf Wins the Mirrored Ball Trophy at the Red Cross DWOS Fundraiser in Green Bay

It was a night of dancing and fundraising for the American Red Cross in Green Bay Saturday night, February 25th.  SERVPRO of East and West Brown County's Sales and Marketing Manager, Jim Knopf, took home the top fundraising trophy of the night out of sixteen dancers at the event. Jim danced in the Dancing With Our Star's event and raised over $27,000 to benefit the American Red Cross. SERVPRO of East and West Brown County was proud to help sponsor Jim and be part of a great night for the Red Cross as over $206,000 was raised in total.  SERVPRO is really excited to be a true partner with the American Red Cross in helping our communities with disaster relief and in the time of emergency service needs.